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H.L.
Flake History - Est. 1912
Herbert L. Flake
opened H.L. Flake in 1912. It began as a bicycle company but in
the following years added locks and keys, material handling supplies,
lawn and garden equipment, and yes, even the air rifles, skates
and wagons you see depicted in this 1956 Bicycle Business Journal
ad.

Things have
changed a bit over the years and while we have decided to focus
on locksmiths supplies, we are still committed to providing the
same great value and service that we have offered since 1912. Herbert
Flake passed away in 1960 and his daughters, Annie and Marie, took
over the reins until their retirement in 1988 when they sold the
company to Daniel Floeck, Jr.
When asked his business philosophy, Dan responded “We are
here to supply locksmiths, to the best of our ability, with competitive
prices, a broad on-hand inventory, quality products, same-day service
and innovative technology. We do this while following the “Golden
Rule”. Beyond this, we support the customer. From time to
time something can go wrong in the sales process, and when that
occurs, we will correct an error quickly and fairly. Although the
customer has been harmed, I feel he or she will be as satisfied
as possible. My three children are in the business and it’s
important to their future for us to be responsive. We are interested
in their business 20 years from now, not just today’s dollar.
We know that without the customer, we do not have a business.”
Mr. Floeck’s background is in retail and wholesale. Prior
to purchasing H.L. Flake, he ran 70 auto parts stores and their
distribution, as well as several bicycle shops. His experience with
computers has helped the H.L. Flake Company to grow 30 fold since
1988. The accounting software by Microsoft and the internet web
site leads the industry. This technology, when blended with an appreciation
of the day to day difficulties of running a retail business, allows
the H.L. Flake Company to meet the customers’ needs. Please
note, Dan (x201), Lindsey (X211) or Jeff Floeck (x240) would welcome
your call or suggestion.
Our sales staff has over 100 years combined experience and several
have a background in locksmithing. Over the last twenty years we
have added over 16,000 line items to our inventory. We now have
over 21,000 different items in stock and the most beneficial freight
program in the industry. Our shelves are full and we look forward
to filling your orders.
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